1. Introduction

Welcome to Ink Speak (“we,” “us,” or “our”). We are a web development and branding agency operating at inkspeakstudio.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our site and services.

2. Information We Collect

a. Information You Provide Directly

We collect personal information that you voluntarily provide when you:

Fill out a contact form or inquiry on our website
Request a project quote or proposal
Enter into a service agreement with us
Communicate with us directly via email or phone

This may include your name, email address, phone number, company name, and project details.

b. Payments

Ink Speak does not collect or process payment information through this website. Client payments are handled externally via Zoho One, a third-party business platform. When making a payment, you will be subject to Zoho’s privacy policy and terms of service. We encourage you to review those policies at zoho.com/privacy.html.

c. Information Collected Automatically

When you visit our website, we and our third-party analytics partners may automatically collect certain technical data, including:

IP address and general geographic location
Browser type and version
Pages visited, time spent on pages, and referring URLs
Device type and operating system

This data is collected using cookies and similar tracking technologies (see Section 5).

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide requested services
Communicate project updates, timelines, and deliverables
Improve our website and service offerings
Analyze website traffic and user behavior to optimize performance
Comply with applicable legal obligations

4. Third-Party Services

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics may collect data such as your IP address, browser information, and on-site behavior. This data is processed by Google in accordance with their Privacy Policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.

We have enabled IP anonymization in Google Analytics so that full IP addresses are not stored.

We do not sell your personal information to third parties. We only share your data with service providers as necessary to deliver our services, or as required by law.

5. Cookies and Tracking Technologies

Our website uses cookies — small text files placed on your device — to enhance your browsing experience and analyze site traffic. Cookies we may use include:

Essential cookies: required for basic website functionality
Analytics cookies: used by Google Analytics to collect usage data
Preference cookies: used to remember your settings or preferences

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality. For more information, visit allaboutcookies.org.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to maintain our business records, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we securely delete or anonymize it.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: request a copy of the personal data we hold about you
Correction: request correction of inaccurate or incomplete data
Deletion: request that we delete your personal data
Data portability: request a transferable copy of your data (where applicable)
Objection: object to certain types of processing, including analytics

To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.

9. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised effective date. We encourage you to review this page periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Ink Speak

Website: inkspeakstudio.com
Email: adam@inkspeakstudio.com